With The Website, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
The Website respects your privacy. Across our business, we will only collect, store or use your personal information for specific purposes. We use your information to support and enhance our relationship with you, for example to process your order, provide service and support, and share product, service and company news and offerings with you, or for other legitimate reasons described by law. We do not sell your personal information. We only share your personal data outside The Website with your consent, as required by law, or with companies that help The Website fulfil its obligations with you, and then, only with partners who share The Website’s commitment to protecting your privacy and data.
The Website’s Security Policy
Your personal contact information is secure with The Website. Your contact information and time tracking information are visible only by your company’s administrator(s) of this account and are not visible to any other users or non-users of this web site. We utilise industry standard methods to protect your personal information from unauthorized access; however, we are not responsible if a third party accesses your information by breaching our security measures.
The Information The Website Collects About You
The Website only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. The Website may collect information when you:
- Register on the Website
- Place an order for services;
- Provide feedback in an online survey;
- Post a comment;
- Participate in promotional offers; or
- Subscribe to a newsletter or a mailing list.
In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer number, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.
The Website only uses your personal information for specific purposes. The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.
- To process your purchase or provide requested services
- To fulfil requests for products and services
- To improve our products and services; and
- To contact you.
Tracking Information used by The Website
At The Website we use a session cookie with a “time-out” function which disappears once you logout of the website. The cookie also “expires” for security purposes after a certain amount of time so that your program will not continually run without user activity.
Acceptance of cookies is obligatory in order to access an account.
The data collected on traffic patterns and your behaviour is aggregate information. We have no other specific personal information about you besides the information you have explicitly provided.
We collect IP addresses for system administration and to report the aggregate information for our personal use. Your IP address is also used to help diagnose problems with our servers and to administer our web site.
Third-Party Sites accessed by The Website
Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy and Security Policy does not cover the information practices of those third-party web sites linked to any of our websites or any other site.
Google Advertising Features
We use Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting to deliver customised content across the Internet to people who have visited our website. This allows us to keep in touch with people who have shown interest in our products. No personally identifiable information is used in this process. Google simply places a cookie on the web browser that essentially says “This person visited this page, so show them content relating to that page”, which helps us display the most relevant information for you.
Your privacy is important to us and if you do not want to see these ads you can opt-out at any time using Google’s tool here — https://tools.google.com/dlpage/gaoptout/
Newsletters, Mailing lists, Requests For Information from The Website
If you request, we (or any other The Website entity or any agent working on behalf of The Website entities) will send you information about our various services, or other products and services that may be of interest to you. Such information may encompass alerts to upgrades, special offers, updated information and other new products and services from The Website. Only The Website (or agents working on behalf of The Website) will send you these direct mailings.
If you do not want to receive such mailings any longer, simply notify us by contacting us at
When The Website Will Share Your Personal Information
Your information may be shared with other The Website entities, agents or contractors performing services for The Website, such as The Website’s Service Providers or marketing sub-contractors. If so, The Website will seek to ensure that the information is only used in connection with the functions these parties will be performing for The Website and that all such information is treated in a confidential manner.
The Website will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.
The Website will not disclose your personal information without your consent
Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent.
Your rights to information held by The Website
Upon your request and within 30 days we will inform you about the type of personal information The Website holds about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time The Website will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
The Website’s Marketing and Publicity
By using the The Website service, you grant The Website the right to list your “company” or “entity” name among on our customer list, which may appear in our marketing materials. Individuals will not be listed, nor will we will list any specific information about your account. You may request to be removed from this list at any time. In addition, we may ask for your permission to list your name and a statement about The Website among our customer testimonials. If you grant us this permission, your name and comment will appear among other customer testimonials.
Contact The Website
If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address
The Website Data Protection Officer